Shipping policy
Delivery Information
We currently deliver within the United Kingdom.
Orders are usually dispatched within 2–3 working days. During busy periods, this may take slightly longer.
Delivery is typically made within 1–3 working days after dispatch.
Shipping Provider
We use a trusted courier service (APC) to deliver your order.
You will receive an email with tracking information once your order has been dispatched.
Delivery Requirements
As we sell alcohol, all deliveries must be received by someone aged 18 or over.
Our courier may request proof of age upon delivery.
If no one is available to receive the delivery, the courier may attempt redelivery or leave instructions to rearrange delivery.
Missed Deliveries
It is the customer’s responsibility to ensure that someone is available to receive the order.
If a delivery is missed and returned to us, we may charge an additional delivery fee to resend the order.
Delays
While we aim to deliver within the estimated timeframes, delays may occasionally occur due to factors outside our control (such as courier delays or busy periods).
Damaged or Incorrect Orders
Please inspect your order upon arrival.
If your order is damaged or incorrect, please contact us within 48 hours at:
We will resolve the issue as quickly as possible.